About this website
Our website (www.sparks.peterborough.gov.uk) is provided and hosted by Zengenti. You can use our website without providing any personal information, or us collecting or storing any personal data. This privacy statement applies to www.sparks.peterborough.gov.uk and doesn’t cover other domains, web services, platforms, applications, or contact methods that we may link to.
We have an anonymous feedback form at the foot of every page. This form is not intended to collect any personal data. If a user invertedly includes personal information this will be removed from the Zengenti content management system. The anonymous feedback will be stored on our London and Manchester servers. Zengenti do not host any other web services or forms that collect personal data. Our website may link to web services, forms and tools that may collect your personal data. If this is the case, the domain, web service, form or tool will have their own privacy policy, notifications, cookie policy and accessibility statements.
Privacy notices
Services that collect personal data will provide a privacy notice to explain the purpose and legal basis for collecting, storing and using your data. They will provide a link to any relevant privacy notice at the point of any data collection. For example, this could be within a Microsoft Form, online account portal, payments system, reporting tool, survey. To understand how your personal information is processed, check the privacy notice and contact the service or our data controller to ask about your personal circumstances. You can also refer to any communications or auto-responses you have received as part of your transaction or engagement with us.
View our corporate and service privacy notices (www.peterborough.gov.uk)
Our website provider temporarily stores IP addresses for automated security reasons
Zengenti 'load balancer' logs protect against our site being spammed or overloaded. The log includes the IP addresses of users. These are retained for 30 days. They are sometimes used for security purposes - e.g. to whitelist or blacklist certain IP addresses from accessing the CMS (content management system) or websites. These logs are machine read - no human intervention is required unless any flags or alerts are raised that require someone to access those logs. Human access is audited and the data is only accessible to a very small number of people at Zengenti responsible for hosting, support and operations.